These Terms and Conditions govern the ck334 platform (ck334.pro) and applies to all services provided thereunder. By creating an account on ck334, browsing the platform, or using any of its services, you are deemed to have automatically accepted these terms.
Ck334 reserves the right to update these Terms and Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms. We recommend reviewing this page regularly.
Important: These Terms and Conditions have been written in Bengali for the convenience of Bangladeshi members. The English version shall be considered the definitive version in all legal matters.
Scope of Application
- Ck334.pro website and all subdomains
- Mobile browser version and upcoming app
- Casino, Sports Betting, Bingo, Slots — All Gaming Categories
- All transactions related to deposits, withdrawals, and bonuses
- Ck334 Customer Support
To open an account on ck334, you must meet certain basic eligibility requirements. These requirements are in place to ensure platform security and legal compliance.
Registration Eligibility Requirements
- You must be at least 18 years old — no exceptions
- Each individual may hold a maximum of one account
- Your real name, date of birth, and address must be provided
- A valid phone number and email address must be provided
- Online gaming must be legally permitted in your jurisdiction
Warning: Registering with false information will result in immediate account termination, and all funds in the account may be forfeited.
KYC Verification
To fully verify your account, you must complete the KYC (Know Your Customer) process by submitting a copy of one of the following identity documents.
| Document Type |
Eligibility |
Verification Time |
| National ID Card (NID) |
Top Priority |
6–24 hours |
| Passport |
Acceptable |
12–48 hours |
| Driving Licence |
Acceptable |
12–48 hours |
| Birth Registration Certificate |
As supplementary documentation |
24–72 hours |
All financial transactions on ck334 are processed through secure, encrypted channels. Local payment methods including bKash, Nagad, and Rocket are supported for the convenience of Bangladeshi members.
Deposit Terms
- Minimum deposit amount is BDT 100
- You may only use a payment method registered in your own name
- Use of third-party payment accounts is strictly prohibited
- Deposits are usually credited to your account instantly
- Failed deposits must be reported to support within 24 hours
Withdrawal Terms
- Minimum withdrawal amount is BDT 500
- Withdrawals are not permitted until KYC verification is complete
- Withdrawal requests are typically processed within 15–30 minutes
- Complex cases may take up to 72 hours to process
- Withdrawals must be made to the same payment method used for the original deposit
- Wagering requirements must be met before winnings earned from a bonus can be withdrawn
ck334 is actively committed to preventing money laundering. If any suspicious transaction is detected, the account may be temporarily or permanently suspended and the relevant authorities may be notified.
Ck334 regularly offers a variety of bonuses and promotions to give members more ways to enjoy the platform. Please note that each bonus comes with its own terms and conditions that must be followed.
Welcome Bonus Terms
- Get a 100% bonus on your first deposit, up to BDT 5,000
- To claim a bonus, your first deposit must be made within 7 days of registration
- To withdraw bonus winnings, the bonus amount must be wagered 30 times (30x wagering)
- Bets must be placed at minimum odds of 1.5 to count toward Sports Betting wagering requirements
- Wagering requirements must be completed within 30 days of receiving the bonus
General Bonus Policy
- Each member may use a promotion once only
- Bonuses cannot be transferred to another account
- Ck334 reserves the right to modify or cancel any bonus offer
- If bonus abuse is detected, the bonus will be forfeited and the account suspended
- Wagering requirements also apply to winnings from Free Spins
| Bonus Type |
Wagering |
Duration |
| Welcome Bonus |
30x |
30 days |
| Reload Bonus |
25x |
14 days |
| Cashback |
1x |
7 days |
| Free Spins |
20x |
7 days |
| VIP Bonus |
15x |
30 days |
All games on ck334 are powered by independently audited RNG (Random Number Generator) technology, ensuring that every game outcome is completely fair and unpredictable.
Game Management Policy
- Any active bets will remain valid if your internet connection drops during a game
- If a game is interrupted mid-session due to a technical error, the wagered amount will be refunded
- In case of any ambiguity in the game rules, ck334's decision shall be considered final
- The dealer's decision is final in Live Casino games
- Sports bets will be settled only after official results are published
- Server logs will be treated as final evidence in any dispute
Sports Betting Special Rules
- Bets must be confirmed before an event begins; separate rules apply to live betting
- If a match is cancelled, the stake will be refunded (void bet)
- Placing multiple bets together (accumulator) is entirely permitted
- If evidence of match fixing or use of insider information is found, bets will be voided and the account closed
Ck334 is committed to maintaining a fair and safe environment. The following activities are strictly prohibited and will result in immediate action.
Zero Tolerance Policy: If any of the prohibited activities listed below are proven, your account will be permanently suspended, all balances will be forfeited, and legal action may be taken.
Strictly Prohibited Activities
- Creating multiple accounts under the same individual (multi-accounting)
- Accessing or using another member's account
- Bonus abuse or bonus hunting practices
- Hacking, use of bots, automated scripts, or software
- Exploiting platform vulnerabilities or bugs to gain an unfair advantage
- Attempting to process funds from money laundering or illegal sources
- Using third-party payment methods or accounts
- Harassing, threatening, or engaging in abusive behavior toward other members or staff
- Placing bets using match fixing or insider information
- Collusion — two or more members coordinating to gain an unfair advantage against others
Ck334 reserves the right to temporarily or permanently suspend any account. Such decisions are typically made due to rule violations, security concerns, or legal requirements.
Grounds for Account Suspension
- Providing false or incomplete information during registration
- Failure to respond to a KYC verification request
- Suspicious financial activity or unusual betting patterns
- Any violation listed under the Prohibited Activities section
- Order from a court or regulatory authority
Voluntary Account Closure
If you wish to close your account, please contact customer support. Make sure to withdraw any remaining balance before the account is closed. Any bonus balance that has not met the wagering requirements will be forfeited.
Ck334 believes gaming should be a source of entertainment, not income. We genuinely care about the mental well-being and financial safety of our members.
Responsible Gaming Tools
- Deposit Limit: Set daily, weekly, or monthly deposit limits
- Betting Limit: Set a fixed amount in BDT to wager within a given period
- Session Limit: Set a daily time limit for how long you play
- Cooling-Off Period: Take a break from gaming for 1–30 days
- Self-Exclusion: Lock your account for an extended or permanent break
- Reality Check: Review your gaming stats at regular intervals
Need Help? If you suspect a gambling addiction, please reach out to our support team. For more information,
The Responsible Gaming page View.
Protecting your personal information is our highest priority. ck334 uses advanced encryption technology to keep all your data secure.
Data Collection & Use
- Personal information provided during registration is used solely for service delivery
- Financial transaction data is stored with the highest level of security
- Your information is never sold or shared with third parties
- Information may be disclosed to authorities as required by legal obligation
- To learn more, visit our Privacy Policy Read
Ck334 is an online gaming platform operating under an international license. It is your responsibility to ensure that online gaming is legally permitted in your country or region before using the platform.
Limitation of Liability
- Ck334 is not liable for any gaming losses resulting from internet disconnection
- Limited liability for technical issues caused by third-party game providers
- Ck334 is not liable for any loss resulting from a member's own negligence or error
- Liability does not apply in cases of natural disasters, cyberattacks, or other force majeure events
Dispute Resolution: If a dispute arises, please first attempt to resolve it through customer support. If unresolved, you may submit a formal complaint to ck334's licensing authority.
For any questions or clarifications regarding the Terms & Conditions, please contact our support team. Our Bengali-speaking support team is available 24/7, 7 days a week.
- Email: [email protected] (General Inquiries)
- Live Chat: Log in to the platform and click the chat icon
- FAQ: For general enquiries FAQ Page View
- Response Time: Live chat response within 5 minutes; email within 24 hours
These Terms and Conditions were last January 2026Updated on ck334. ck334 will endeavor to notify members of any changes via email or a notice posted on the platform.